Outpatient Administration Officer - Leading Hospital in Bali

Join RS St Carolus Summarecon Serpong, a leading healthcare provider, as an Outpatient Administration Officer in our expanding Bali facility. This role is pivotal in ensuring smooth patient registration, medical documentation, and operational efficiency in our outpatient services. As part of our dedicated team, you'll be the backbone of our patient care operations, handling everything from initial check-ins to final discharges.

Our Bali facility is more than just a healthcare center; it's a hub of compassion and innovation. With state-of-the-art technology and a team of highly skilled professionals, we're committed to delivering exceptional patient care. In this role, you'll use tools like EHR (Electronic Health Record) systems and patient management software to streamline processes and enhance patient experiences.

If you're passionate about healthcare administration and eager to make a difference, we invite you to be part of our growing team. With competitive compensation and a supportive work environment, this is your chance to thrive in a dynamic and rewarding setting.

📋 Tanggung Jawab Pekerjaan

• Manage patient registration and check-in processes efficiently.
• Maintain accurate and up-to-date medical records and documentation.
• Coordinate with healthcare providers to ensure smooth patient flow.
• Handle billing and insurance processes, ensuring accurate and timely payments.
• Provide exceptional customer service to patients and visitors.
• Assist in inventory management for outpatient supplies.
• Monitor and report on key performance indicators (KPIs) related to outpatient operations.
• Stay updated with healthcare regulations and best practices to ensure compliance.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Healthcare Administration, Business Administration, or related field.
• Minimum of 2 years of experience in outpatient administration or similar roles.
• Proficient in using EHR systems and patient management software.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced and high-pressure environment.
• Knowledge of healthcare regulations and insurance processes.
• Familiarity with Microsoft Office Suite (Excel, Word, etc.) is a plus.

🛠️ Keahlian

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